Havana has a wide network of both landline and mobile telephony thanks to the Telecommunications Company of Cuba (ETECSA). Currently the capital has several Internet access points via Wi-Fi, which have been increasing by all municipalities.

Mobile line for Cuba use only

CubacelTur is a temporary cellular phone line with a 30-day life cycle as of its activation. It includes an initial basic package with SMS, minutes and data resources.

If you have in mind to visit Cuba, you can purchase this line and additional offers through these websites:

more information botton

  • Main advances in infrastructure for internet access for visitors in the destination

    *WiFi coverage in 9 of the 10 international airports, internet access service is provided free of charge for 30 minutes in the arrival and last waiting rooms.
    *In 255 hotels, WiFi coverage has been achieved in all its areas, including the beaches, representing 73.91%.
    *62,016 hotel rooms in Cuba already have Wi-Fi coverage for internet access for tourists staying in these hotels, representing 82.14% of the planned total.
    *35 WiFi parks have been installed in popular campsites for camper access. This represents 36.45% of the total (96) campsites.
    . *Wi-Fi installation for internet access in panoramic buses in Varadero.
    *Strengthening of 4G and 3G networks, facilitating the use of international roaming for voice and data. Discount agreements have been reached with telecommunication operators that favor the use of these services.
    *Sale of the tourist SIM, with data packages for internet access through 4G and 3G networks.
    *Use of social networks as part of the process of promoting and marketing the destination, tourist products and services.
    *Development of new features for the tourism management system, such as Web Check-in, electronic orders and the captive portal.
    *Installation of POS equipment in tourist facilities, for payment by magnetic cards; as well as the use of QR code for payment through the EnZona and Transfermovil platforms.
    ETECSA-Telecommunications company in Cuba

  • Useful data

    *Emergency Contacts
    Ambulance services --- 104
    Police --- 106
    Fire Department --- 105
    *To call Havana from any country
    -Dial international exit prefix
    -Code of Cuba (53)
    -Code of the locality, Havana (7)
    -Phone number desired.
    -All mobile phones in Cuba start with the number 5 and have a total of 8 digits
    *To call from Havana to any other country
    -Teleselection is the fastest option for making international calls because it allows direct dialing without mediating the operator.
    -It should be taken into account if you will call a landline or mobile phone and dial as follows:
    --From a Landline: 00+ country code + city code + desired phone number
    --From a Mobile: 00 + country code + desired phone number

  • National dialing code (codes of provinces of Cuba)

    La Habana (7)
    Pinar del Río (48)
    Artemisa (47
    Mayabeque (47)
    Las Tunas (31)
    Holguín (24)
    Guantánamo (21)
    Isla de la Juventud (46)
    Cayo Largo (45)
    Matanzas (45)
    Cienfuegos (43)
    Villa Clara (42)
    Santi Spiritus (41) (42 Condado, El Pedrero, Tope de Collantes)
    Ciego de Ávila (33) (32 Mamanantuaba)
    Camagüey (32)
    Granma (23)
    Santiago de Cuba (22)

  • International courier


    Name Dirección Open Close Phones
    DHL Office Calzada e/ 2 y 4, Vedado 9:00 AM 5:00 PM  
    Cubanacan Express Retiro No 470 e/ Manglar y Santa Marta, Centro Habana, La Habana 9:00 AM 5:00 PM (53) 78736660
    DHL, Servipostal Obispo Obispo No 518 bajos, Habana Vieja, La Habana 9:00 AM 5:00 PM (53) 78014560
    DHL express  Calle 26 y ave. 1ra. Miramar   8:00 AM 4:00 PM (53) 72041578 / 5372041876
    Cubapack 22 No.4115 e/ Av.41 y Av.43, Miramar, Playa, La Habana  9:00 AM 5:00 PM (53) 72042134/ 7204 2817
    COPA AIRLINES COURIER 23 e/ M y L, Vedado, Plaza de la Revolución, La Habana      7835 3438
    PALCO parcel Calle 150 entre 25 y 21A, Reparto Siboney, Playa 7:00 AM 8:00 PM 7208 7273/ 72087274
    Cubanacan Express 3era A. Entre 80 y 82, Playa      
    Habana 17 Edif. 301, Camilo Cienfuegos, Habana del Este,      
    DHL Express Cuba Ave.Vento Km 3.5 entre Línea Ferrocarril y Camagüey, Cerro, La Habana. 8:00 AM 5:00 PM 7646 4648


  • ETECSA telepoints in Havana


    Name Address Open Close Phone
    Aguila y Dragones Aguila No.565 Centro Habana, La Habana 8:30 AM 7:00 PM (53) 78601000
    Obispo y Habana Obispo esq. Habana 8:30 AM 7:00 PM (53) 78629939
    San José Warehouses Desamparados y Damas, Habana Vieja, LaHabana 8:30 AM 7:00 PM (53) 7863839
    Alburquerque Alburquerque No 208, Regla, La Habana 8:30 AM 7:00 PM (53) 77942523
    Rotaria y Enlace Rotaria y Enlace, Regla, La Habana 8:30 AM 7:00 PM (53) 77977800
    ASTRO Bus Terminal Multiservice Center Av.Independencia No.101 Plaza de la Revolución,La Habana, 8:30 AM 7:00 PM (53) 78786304
    Vedado Multiservices Center Calle 17 e/ B y C, Plaza de la Revolución,La Habana 8:30 AM 7:00 PM (53) 78361850
    Multiservices Center 17 y A Calle 17 esq. a A, Plaza de la Revolución,La Habana 8:30 AM 7:00 PM  
    Minipunto Coppelia Calle 23 e/ L y J, Plaza de la Revolución,La Habana 8:30 AM 5:00 PM (53) 78365410
    Minipunto 23 y P Calle 23 esquina a P, Plaza de la Revolución,La Habana 8:30 AM 5:00 PM (53) 78365506
    Focsa Multiservices Center M e/ 17 y 19,Vedado,Plaza de la Revolución,La Habana 8:30 AM 7:00 PM (53) 78381399
    Minipunto Granma 20 de Mayo y Línea del Ferrocarril, No525,Cerro.  8:30 AM 5:00 PM (53) 78702953
    Multiservices Center Calle 468 e/ 7ma y 9na, Guanabo,  Habana del Este, La Habana. 8:30 AM 7:00 PM (53) 77964330
    Navigation room Ave. 5ta. e/490 A y 492, Guanabo, Habana del Este, La Habana. 8:30 AM 7:00 PM  
    Multiservices Center Calle Cardenas Candelaria No.9A /Pepe Antonio y División, Guanabacoa.  8:30 AM 7:00 PM (53) 77975020
    Centro de Etecsa Avenida 78, calle 5ta C, Villa Panamericana 8:30 AM 7:00 PM (53) 77664735
    Minipunto Etecsa Calle José Martí y José Ramón Reyes, Campo Florido, Habana del Este, La Habana.   8:30 AM 5:00 PM (53) 77901641
    Minipunto Etecsa Avenida 46, Centro.Comercial, Camilo Cienfuegos , Habana del Este, La Habana. 8:30 AM 5:00 PM (53) 77682908
    Multiservices Center Calle 162 D Zona 6 y 5a.C Alamar, Habana del Este, La Habana. 8:30 AM 7:00 PM (53) 77634000
    Multiservices Center Calle 13 No.33806, Tarará, Habana del Este, La Habana. 8:30 AM 7:00 PM (53) 77981291
    Multiservices Center Ave. 5a.C y 76, Villa Panamericana, Habana del Este, La Habana.  8:30 AM 7:00 PM (53) 77664735
    Minipunto Etecsa Calle 162-B Zona 6 y C,  Alamar,  Habana del Este, La Habana.  8:30 AM 5:00 PM (53) 77639605
    Minipunto Etecsa Academia las FAR y Micro X Alamar, Habana del Este, La Habana. 8:30 AM 5:00 PM (53) 77623257